TITLE:                                      Environmental Services Attendant I

REPORTS TO POSITION:         Environmental Services Manager

DEPARTMENT:                        Environmental Services, St. Charles Health System

DATE LAST REVIEWED:         June 14, 2019

OUR VISION:                Creating America’s healthiest community, together

OUR MISSION:             In the spirit of love and compassion, better health, better care, better value

OUR VALUES:              Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY:  The St. Charles Health System Environmental Services (EVS) is responsible for maintaining a clean and safe environment throughout the hospital. EVS cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers.

POSITION OVERVIEW: The Environmental Services Attendant 1 position at St. Charles Health System, maintains cleanliness of assigned interior areas of the hospital with the highest degree of accuracy and attention to detail to ensure patient and caregiver safety are maintained.  The Environmental Services Attendant 1 creates a comfortable environment for patients and guests by greeting everyone while protecting privacy.  This position does not directly supervise any other caregivers.


Inspects assigned areas during shift for cleanliness and then makes proper corrections in order to insure sanitation for assigned areas. Follows guidelines and job standards established by department management and hospital to ensure facility cleanliness and sanitary guidelines are adhered.
Performs cleaning tasks as described in the task list. Must always follow the St. Charles Health System’s Environmental Services Standards for cleaning.

Cleans toilets, basins, showers, bathtubs, walls, furniture, fixtures, doors, stairways, halls and other related interior furnishings by using appropriate cleaning supplies and procedures.
Sweeps, cleans, mops, scrubs and dust floors of assigned areas.

Transports, removes and disposes of soiled linen, trash and bio-medical waste appropriately. Removes empty boxes and places in appropriate designated areas.

Labels and removes infectious waste bags and containers.
Maintains adequate stock of supplies in assigned areas and transports custodial supplies and equipment to and from storage and work areas.
Operates, cleans and maintains equipment, cart, and industrial vacuums.  Reports concerns to appropriate person(s) to insure equipment is functional and ready for use.

Fosters and maintains positive working relationships and cooperative work environment with patients, guests and other caregivers.

Participates in Quality Improvement activities as required to improve the environment for St. Charles Health System patients, staff and visitors.

Reports needed repairs and/or services to hospital facilities per St. Charles Health System guidelines.

Performs special cleaning projects, as needed.  May be assigned to perform various types of floor care.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.

May perform additional duties of similar complexity within the organization, as required or assigned.


Required: N/A

Preferred: High school diploma or GED preferred (equivalent education and experience will be considered)


Required: N/A

Preferred: N/A


Required:  A minimum of 2 months of customer service experience.

Preferred: N/A


Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.



Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.

Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.

Rarely (10%): Keyboard operation.

Never (0%):  Ability to hear whispered speech level.

Exposure to Elemental Factors

Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP