Jefferson County Public Health (JCPH) is hiring, training, and supervising a contact tracing team across Jefferson County in response to the COVID-19 pandemic. This team is critical in minimizing disease transmission and slowing outbreak progression in the community. Additionally, it allows JCPH to provide individuals with the education and support to protect themselves and their families.
Through the contact tracing process, individuals are provided with education and guidance to: understand their risk of illness; quarantine themselves from others who are not exposed; monitor themselves for illness; and minimize the possibility that they could spread the infection to others. The aim of the contact tracing team will be to interview persons identified as household or non-household close contacts to confirmed or probable cases of COVID-19.
Contact tracing interviews will consist of staff using a web-based client resource management platform to assist with: ascertaining contacts’ symptoms and risk, gathering further information on exposure, providing guidance on minimizing their risk of potential transmission, explaining the contacts’ quarantine responsibility and the details and processes for contact monitoring. These efforts will lead to more targeted testing, improved communication with individuals in the community, a more successful implementation of quarantine, and ultimately, better control of the pandemic in Jefferson County.
The Community Health Specialist is a part time position that will work closely with Public Health staff, the contact tracing team, medical providers, primary care teams, and other local and tri-county agencies to improve patient care and outcomes.
Essential Duties and Responsibilities
•Follow all scripts, policies, and procedures provided by JCPH, and comply with JCPH training regarding confidential information related to personal information.
•Call and communicate, in a professional and empathetic manner, with household and non-household close contacts of COVID-19 patients.
•Provide contacts, as applicable, with approved information about Jefferson County’s (in accordance with the Oregon health Authority and the Centers for Disease Control) quarantine procedures, testing resources, and contact monitoring procedures.
•Inform residents of the importance of quarantine requirements and steps to follow if symptoms develop.
•Record collected information in the online, secure ARIAS client resource management system.
•Maintain daily communication with supervisor on activities and tasks.
•Prepares and submits required reports.
•Identify and coordinate responses for referrals for Jefferson County residents.
•Implements specific work plan objectives.
•Attend required trainings, conferences, and/or workshops as described in work plan
.•Assists Health Services Director and Public Health Program Coordinators in preparation and submission of required reports.
•Maintains good communication with community partners, department staff and Director.
•Uses appropriate resources to keep abreast of current methodologies, requirements, recommendations, best practices, trends, and social norms impacting community health in Jefferson County.
•Conduct outreach to underserved communities and develop culturally inclusive health related outreach and trainings
.•Promote culturally and linguistically appropriate services (CLAS) in public health.
•Prepare for and Respond to Public Health Emergencies as indicated and able to within the Jefferson County Emergency Operations Plan.
•Regular attendance is an essential function of the position.
•Performs other duties as assigned that support the overall objective of the position.
QualificationsKnowledge and Skills
Knowledge of Microsoft Office, PowerPoint, Internet research and use of electronic databases using a computer. Knowledge of local demographics. Effective oral and written communication skills, especially with diverse populations. Knowledge of local cultures with the skill to interpret and explain policies and procedures
AbilitiesBilingual (Spanish) preferred.
This position will require strict adherence to The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and protection of confidential Personal Health Information (PHI).
Critical thinking and sound judgment required
Ability to handle confidential information with discretion and professionalism.
Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
Ability to sit at a computer using rapid wrist, hand and finger movement for an extended period of time.
Ability to walk, stand, talk, stoop, kneel or crawl when necessary over uneven terrain.
Ability to lift, push or pull up to 30lbs occasionally.
Ability to communicate with others appropriately and effectively.
Education and Experience Minimum requirement:
High School diploma and related work experience
Apply online and submit your application to the Madras office. Contact our office at 541-475-7640, to schedule your visit with one of our team members.
We look forward to visiting with you!
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